Privacy Policy

This privacy statement (“Privacy Statement”) applies to you as a user of our transportation-related services through A1 Swiss, A1 Swiss Mobile application, and all other websites, mobile applications and services (collectively, the “Services”) provided by A1 Swiss This Privacy Statement describes our practices in handling the information that you provide to us and that we collect about you as a user of our Services.

This Privacy Statement applies to all users of our Services. It does not apply to our employees or to independent contractors, including drivers or providers of our transportation-related Services. We may store, maintain, process and/or transfer the information you provide to us and that we collect about you in a country or countries that may have less strict data protection laws than in the country where you reside. If so, we will take reasonable measures to protect your information in accordance with this Statement.

Your use of our Services indicates your agreement with and consent to our practices described in this Privacy Statement. If you do not consent to or agree with this Privacy Statement, please do not use any of our Services or participate in any of the features or activities relating to the Services.

Information We Collect.

Your Information. We collect information you provide to us in connection with our Services, such as when you create or update your account, log into your account, request or reserve transportation, contact our customer service, or otherwise communicate with us via telephone, our websites, mobile applications or otherwise. This information includes your name, telephone number, email address, mailing address, photographs or other text or images you use, e.g., for your profile, the types of Services you request (collectively, “Personal Information”), as well as transaction details, billing and payment information, and other information you use or provide to us in using the Services. If you do not wish to provide any Personal Information, you may simply decline to use our Services.

In addition to the information you provide to us, we also collect information about you when you visit our websites, use our mobile apps or otherwise use our Services, such as how you use and interact with our Services, your selected preferences and settings, the geographic location of you, of your travel, and of your device, your Internet Protocol (“IP”) address and the URL from which you access our websites and mobile apps, the pages you visit on our websites, and the time and duration of your visits to, or use of our websites and mobile apps.

We may collect information about your devices, including hardware, operating systems, software, and mobile network information. Because our Services including communications between you and drivers or providers of transportation, we may collect the date and time of calls or messages, the content of messages, phone numbers, and other such call data.

Your Location. In order for us to be able to provide your requested Services, you will need to grant us permission to obtain your geographic location from your device. Thereafter, you can disable this function in the settings of your device, understanding that you may not be able to avail yourself of our Services that require your location.

Your Contacts. If you permit us to access your address book on your device, we may access that data for purposes of providing our Services to you or your contacts and other reasons we describe at the time you grant us permission or at the time we access such data.

Information from Third Parties or Other Sources. We may also get information about you from third parties, for example, if you log into your account with us via social media or any another service provider, such as Facebook or a Gmail email account. If you have a corporate or business enterprise account with us, we may also obtain information about your employees or about you from your employer, as the case may be. Drivers or providers of transportation or other Services may provide us with information about you arising out of your use of the Services. You should be aware that A1 Swiss cannot control the information it obtains from third parties.

Cookies. On our websites, mobile applications and other online Services, we use automatic data collection technologies such as beacons, pixel tags, software development kits and “cookies” in order to remember user online preferences and settings, enhance your experience when using our Services, analyze online website traffic and trends, be informed about a user’s device and network information, and generally understand the behaviors and interests of users of our Services. Cookies are small text files stored on your browser or device by websites, mobile apps and other online media that can recognize or authenticate repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising relevant for each user. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site.